Flood Restoration Services Inc. is a 100% Canadian independent and locally owned company that employs over 40 people.
Flood Restoration Services Inc. opened on 6 June 2009. It evolved from over 20 years of local claims-handling experience prior to its inception. Owners Rachelle Wilson and Chris Lewis have been involved in the insurance restoration industry since 1994. They both have hands-on experience in all aspects of the industry from emergency mitigation services to construction/project management and estimating. Rachelle is currently Secretary Treasurer and lead Office Administrator. With her wealth of experience, Rachelle is able to provide knowledgeable service regarding almost any inquiry. Chris is the President and closely manages the Estimating Team. He actively handles files in the field, sharing his knowledge.
Flood Restorations Services Inc. Mission Statement
Flood Restoration Services Inc. will provide a place of employment that is dedicated to training its employees and rewarding their accomplishments. When employees are treated well, they will do a better job, which in turn will generate a better product and increase business. We will work together as a team, sharing our vast wealth of experience in order to provide the best product available to insurance companies and property owners. We will strive to provide a superior level of service at a fair price in our customers’ time of need. We will continue to grow our relationships with our industry partners by providing professional mitigation of water, fire, wind, mould, and asbestos disasters.
We are a 24-hour, 7-days-a-week emergency provider. Our office hours are Monday to Friday, 8:30-5:00. Please feel free to give us a call or drop by any time.
Thank you for considering or continuing to use our services.
The whole team were professional, prompt, all work was excellent. The whole team was accommodating and patient of our unpredictable schedule. It was a great experience. Thank you – Susan
Very impressed at your timely manner to respond to any questions or issues. – David
All of your staff were professional and I would recommend your company to anyone whether it was insurance caused or not. Keep up the good work, Quality work. – Frank and Rosemary
Scott and Kathryn were fantastic throughout. Both set our minds at ease. Thank you for everything. You put our lives back together!! – Jeremy and Laura
Everyone involved was very friendly and helpful. They answered all our questions easily and eagerly. They helped us manage this difficult situation. – Debra and Steve
Of particular note was the extra time spent by everyone to protect the other parts of the house. Attention to detail made all work exceptional. I would highly recommend Flood to anyone. Our thanks to all involved. – Bruce and Deb
Flood Restoration Services did a fantastic job with our home. Their management team were very professional and always kept us informed of their progress. Thank you – Chris and Kathryn and staff.
Flood Restoration Services Inc was one of only two contractors in Canada that received the 2012 Crawford Contractor Connection “Award of Excellence”